Yes. You can access the Block User feature from the dashboard area and to report a user that violates Auost's AGB and policy.
At Auost, the Premium, Ultra, and Exclusive plans offer enhanced features designed to help both au pairs and host families connect more quickly, safely, and successfully, with ongoing support throughout the entire journey. All of these services and resources require constant updates, and quality control — and therefore cannot be sustainably offered completely for free.
By subscribing to a paid plan, you help support the platform and ensure that Auost remains safe, modern, and high-quality for Au-pairs and host families.
Auost is not an Au-pair Agency and does not directly provide Au-pair placements. Rather Auost provides Au-pairs and Host Families with a platform where they can connect directly.
Auost provides all new registered Au-pairs and Host families with a 1 WEEK FREE ULTRA PLAN UPGRADE. This provides users with the abilty to test the many of the plartform features and resources without having to provide any form of payment or signing any paymnet agreement in advance. After the free Trial has expired, users are downgraded to an Auost standard profile.
Auost is a subsidary of the Epoxa GmbH in Germany/EU and positions itself around trust and safety; platform pages emphasize professionalism and verified profiles. (For data specifics, see the our data protection info.)
Au-pair guides, checklists, planners and other Au-pair resources are available to help families plan and stay compliant.
Host family guides, checklists, planners and other Au-pair resources are available to help families plan and stay compliant.
Auost emphasizes trust and safety with verified/checked profiles. Though is not mandatory and users are encouraged regularly to get verified.
Yes - Auost provides country guides and visa insights to help you understand requirements and next steps. (This is guidance, not legal representation.)
Host families are not obligated to pay for visa fee but some families may offer to reimburse it. Host family pays for shipment of documents to Aupair for visa processing.