Yes. You can access the Block User feature from the dashboard area and to report a user that violates Auost's AGB and policy.
At Auost, the Premium, Ultra, and Exclusive plans offer enhanced features designed to help both au pairs and host families connect more quickly, safely, and successfully, with ongoing support throughout the entire journey. All of these services and resources require constant updates, and quality control — and therefore cannot be sustainably offered completely for free.
By subscribing to a paid plan, you help support the platform and ensure that Auost remains safe, modern, and high-quality for Au-pairs and host families.