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At Auost, we believe that successful au pair experiences start with clear communication and reliable support. ​ Our mission is simple; to make au pair matching easy, safe, and rewarding for both families and au pairs. We combine intelligent matching technology with personal, human support to ensure every connection leads to a meaningful cultural exchange experience. By guiding both sides every step of the way, we help create relationships that are respectful, supportive, and truly enriching.

  • 📧 Email Supportknowit@auost.de
    Reach out anytime. Our team aim to reply within 48 hours on business days.
     
  • 💬 Live Chat
    Use the chat widget on our website for quick questions or technical support.
     
  • 🤝 Partnerships & Media: partners@auost.de
    For collaborations, press inquiries, or business opportunities.
     

At Auost, we believe in more than just introductions, we build lasting global connections. Our platform helps families and au pairs understand each other’s values, routines, and expectations from the start, creating stronger, safer, and more compatible matches. 

What can we help you with today?

Get in touch and let us know how we can help.

Au pair Matching

Get support with finding the right au pair, improving match compatibility, reviewing family and au pair profiles, and solving matching or communication issues before or after placement. Our Online Academy offers training to help families and au pairs prepare for a smooth match.

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Family Support

Need help as a host family? We support you with finding an au pair, profile reviews, matching questions, onboarding guidance, expectations & schedules, cultural preparation, and solving communication issues during the stay.

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Au pair Help

Need help as an au pair? We support you with profile setup, finding a host family, visa requirements, documents, match issues, and questions about your rights and daily life abroad. Contact us at knowit@auost.de or use the live chat for quick support.

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Ready for the Au Pair Program?

Are you a family looking for reliable childcare or an au pair searching for a trusted host family,
Auost helps you find the ideal match quickly and safely.