Terms and Conditions (T&C) of Epoxa GmbH for the Use of the Platform www.auost.de
§ 1 – General
(1) The website www.auost.de (“Website”) is operated by Epoxa GmbH, Auf der Hatterwiese 8, 63322 Rödermark, Germany (“Auost”).
(2) Auost provides a digital platform for matching au pairs and host families.
(3) The platform enables users to:
create profiles as an au pair or host family,
find suitable matches,
communicate via an internal messaging system,
access additional services and resources.
(4) By using the platform, the user agrees to these Terms and Conditions.
(5) The platform may only be used for lawful au pair arrangements.
§ 2 – Registration and Contract Formation
(1) Use of the platform requires registration.
(2) Only individuals aged 18 or older are eligible to register.
(3) A user agreement is formed upon successful registration.
(4) Paid services constitute separate agreements.
(5) Users must provide accurate and truthful information.
§ 3 – Verification
(1) Auost may conduct identity verification checks.
(2) Verification may be carried out by third-party providers.
(3) Auost does not guarantee the accuracy of user information.
(4) Agreements are concluded solely between users.
§ 4 – Payments
(1) Fees apply only to selected paid services.
(2) Prices are displayed prior to purchase.
(3) Payments are processed via third-party providers.
§ 5 – Matching Services
(1) Auost provides a preference-based matching system.
(2) No guarantee of successful matching is given.
§ 6 – Account Deletion and Suspension
(1) Users may delete their account at any time.
(2) Auost may suspend or delete accounts in case of violations.
§ 7 – Community Guidelines
(1) Users must behave respectfully.
(2) Discrimination and illegal content are prohibited.
§ 8 – Intellectual Property
(1) All platform content is protected by intellectual property laws.
(2) Use is limited to platform functionality.
§ 9 – User Content
(1) Users are responsible for their content.
(2) Illegal content may be removed.
§ 10 – Reviews
(1) Reviews must be truthful and accurate.
§ 11 – Paid Services
(1) Additional features may be subject to fees.
§ 12 – Withdrawal and Refunds
(1) Users may have a 14-day withdrawal right where applicable.
(2) This right expires once services are used.
§ 13 – Availability
(1) Continuous availability is not guaranteed.
§ 14 – Third-Party Rights
(1) Users must not violate third-party rights.
§ 15 – Prohibited Use
(1) The following are prohibited:
bots or automated tools,
hacking or security breaches,
misuse of the platform.
§ 16 – User Obligations
(1) Information provided must be accurate.
(2) Users must comply with data protection laws.
§ 17 – Suspension
(1) Auost may suspend or terminate accounts for violations.
§ 18 – Liability
(1) Auost acts solely as an intermediary.
(2) Liability is limited to the extent permitted by law.
§ 19 – Termination
(1) Users may terminate their account at any time.
§ 20 – Data Protection
(1) Personal data is processed in accordance with GDPR.
§ 21 – Online Giveaways
(1) Specific conditions will be defined separately.
§ 22 – Giveaway (Spin-the-Wheel at Trade Fairs)
(1) The organizer is Epoxa GmbH.
(2) Participation is limited to individuals aged 18 or older.
(3) Prizes are distributed on-site.
(4) Products are sourced from third-party manufacturers.
(5) Liability:
full liability for intent and gross negligence,
limited liability for slight negligence,
otherwise excluded where legally permissible.
(6) No liability is assumed for:
product defects,
ingredients,
health-related effects.
(7) By accepting a prize, the participant agrees to these terms.
§ 23 – Amendments to Terms
(1) Auost reserves the right to amend these Terms at any time.
§ 24 – Final Provisions
(1) German law shall apply.
(2) Place of jurisdiction is Frankfurt am Main, Germany.
§ 25 – Use of AI-Generated Content
(1) Auost may use artificial intelligence to create content.
(2) This includes images, avatars, and texts.
(3) Such content is for illustrative purposes and may not represent real individuals.
(4) Users must not create misleading or false identities.
§ 26 – Photo and Video Recordings at Events and Trade Fairs
(1) During events, trade fairs, or other activities organized or attended by Auost, photo and video recordings may be made.
(2) Auost strives to record only individuals who have given prior consent; however, it cannot be excluded that visitors may be captured unintentionally or in the background.
(3) By entering the exhibition stand or participating in an event within Auost’s area, visitors consent to the possibility of appearing in such recordings, which may be used for marketing, documentation, and promotional purposes (e.g., website, social media, presentations).
(4) If individuals do not agree with the use of such recordings, they may object at any time.
(5) In such cases, Auost will review and, where technically feasible, remove the relevant content without undue delay.
(6) Objections or deletion requests can be submitted via email to: auost@auost.de
Last updated: March 2026