Auost FAQ | Au Pair & Host Family Help

Mistakes happen. If you oversleep and miss your responsibilities, acknowledge it, apologise sincerely and make sure you understand what went wrong.

Not necessarily. Whether an au pair has access to a car depends on the host family's location, childcare needs, insurance situation and household arrangements.

Talk to the au pair as early as possible. Occasional changes are part of family life, but regular changes to working hours or responsibilities should not simply be assumed.

Talk about working hours, childcare duties, household responsibilities, days off, holidays, food, guests, private spaces, family routines, the children's personalities and any relevant childcare needs. Clear expectations before arrival can prevent misunderstandings later.

Yes. Living with a host family does not mean an au pair has to give up their personal privacy or comfort. Boundaries around personal space, free time, communication and privacy should be discussed openly.

Families should be open about known circumstances that could significantly affect childcare or the au pair's daily responsibilities. Au pairs need enough information to decide whether the placement is right for them and to prepare appropriately.

There isn’t one answer for every family. An agency may be preferable if you want more hands-on assistance, while a platform may suit families who want greater control over the matching process and a potentially lower-cost option. The important thing is understanding exactly what support you are getting before you commit.

Yes. Moving abroad is a major change, and nervousness is normal. However, persistent concerns about fundamental aspects of the placement shouldn't be ignored.

There is no universal timeframe. Some au pairs feel at ease after just a few days, while others need several weeks. The settling-in process can depend on the au pair, the children's ages, the family's routines, language differences, and the level of family support.

Auost is a dedicated au pair platform that connects au pairs with host families. The platform is specifically designed for au pair placements and does not currently offer other types of jobs or employment opportunities.